Aurora light bars are covered by a Limited Lifetime warranty that protects you against any manufacturer defects that may occur to the light bar when used under normal conditions.

A manufacturer defect can be best described as an imperfection or flaw that occurred during the Manfacturing process that prevents the product from operating as intended.

What is not covered is physical abuse. The Aurora Evolves, rock lights and X-factor lights are only covered by a 2-year warranty. 

If you encounter an issue email support@offbrandproducts.com or call our office at 484-513-7746 to start the claim process. We will need your first and last name, address, date of purchase, phone number, product purchased and the reason for your return.